A long term management plan

By establishing a service level agreement (SLA) and defining business objectives, DBSoft can set up all the activities that will allow long term management and development for your applications

How does it work?

A high-speed connection between the DBSoft operations centre and your IT services ensures maximum effectiveness. We also deploy a full range of remote management tools as well as having access to youra dedicated link to give you direct access to your dedicated resource unit. A senior project manager directs the team of technology experts assigned to your mandate.

A strategic partnership

We work in partnership with your management team to develop a strategic plan, and set technological directions and goals. We also define levels of service for each system, set up a weekly specification schedule and automate the monitoring processes and mechanisms.